Privacy Policy

DYLAN JAMES JEWELRY is dedicated to upholding your privacy as a user of the Site. Information that is necessary to place an order, join our mailing list, enter a contest, suggestions (whether solicited or unsolicited), fill out a retail information card or any other submissions given or sent to us are and shall be the sole property of DYLAN JAMES JEWELRY. DYLAN JAMES JEWELRY collects your information only to improve your experience and allow DYLAN JAMES JEWELRY to communicate with you regarding DYLAN JAMES JEWELRY services and products. At this time DYLAN JAMES JEWELRY does not sell your personal information to third parties.

We shall from time to time share pertinent information with third parties that provide services on our behalf or with whom we have partnered to oversee a particular product or service. For example, sharing such information with our partner UPS or the USPS, so that they may deliver your order. If you have questions or comments about our policies, feel free to send us an email at info@dylanjamesjewelry.com.

We use third parties to improve our ability to identify visitors to our website. As part of this service, we may make available identifiers to these third parties including our visitors’ IP addresses, cookies, and hashed versions of email addresses captured from your visit. We, and third parties, use this data to obtain more information about our visitors and reach out to them through other channels, such as email and/or direct mail. You have the right to opt-out of this activity. To opt-out, please click the “unsubscribe” button on the bottom of our emails.

User Information

When you register an account on our site, make a purchase on our site or from one of our retail stores, you may be asked to provide certain details including, but not limited to, your name, address and your e-mail address. By subscribing to our mailing list or filling out a retail information card, you will be able to receive information regarding promotions, events, sample sales, and more information about DYLAN JAMES JEWELRY products. We will not sell or share your personal information to a third party.

You can unsubscribe at any time by clicking the Unsubscribe button on the Site or by sending a request to unsubscribe to our offices via email at info@dylanjamesjewelry.com. Other than personally identifiable information, which is subject to this web site's privacy policy, any material including, but not limited to, information, suggestions, concepts, questions, comments and other communication you transmit or post to this web site in any manner is and will be considered non-confidential and non-proprietary. DYLAN JAMES JEWELRY can utilize such information for any purpose whatsoever without limitation. We have no obligations to use, return, review, or respond to any user communications. We retain the right to remove any or all user communication that DYLAN JAMES JEWELRY deems inappropriate or unacceptable.

How We Share Your Information

The information that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

When We Share Information with Third Parties

Our Service Providers

We may contract with companies or persons to provide certain services including credit card processing, shipping, data analysis and management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

Advertising and Online Tracking

We may allow third-party companies to serve ads and/or collect certain information when you visit our web sites. These companies may use information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) collected during your visits to this and other web sites to provide advertisements about goods and services likely to be of interest to you. These companies may also tie identifiers associated with a particular browser or device to identifiers associated with other browsers or devices used by the same user or household (e.g., a device identifier associated with a user’s computer may be tied to the device identifiers of that user’s tablet and phone) in order to measure and target advertisements tailored to user interests across their devices and to send personalized marketing communications. These companies typically use a cookie or third-party web beacon to collect this information. Our systems do not recognize "Do Not Track" signals, but several of these third-party companies who utilize these cookies or beacons on our web sites enable you to opt out of this behavioral advertising. To learn more or opt out from these companies you can visit http://www.networkadvertising.org/choices and www.aboutads.info/choices/. We also provide you with additional tools to opt out of marketing from us or certain transfers of your information. You can learn about this in the "Opting Out of Marketing and Transfers" section of this Privacy Policy.

Opting Out of Marketing and Transfers; Updating Information About You

We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us, please let us know. You can send us an email to info@dylanjamesjewelry.com. Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other contact information with us please contact us the same way. If you like, you may use one of the following statements in your message to us:

• I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events.
• I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events.

You may also click the designated link at the bottom of all email advertisements to be removed from future email updates.

Please note that any requests to remove or update your contact information may take up to five days for your email request and 6-8 weeks to process your postal mail request.

We may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us. We contact you only in ways compatible with your communications choices. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable.